May 21, 2020 Double Down on Empathy! 5 Tips for CX Success in Times of Crisis

    Double Down on Empathy! 5 Tips for CX Success in Times of Crisis

    These challenging times are a roller coaster ride unlike any other before it. The speed of the modern world combined with the demands of today’s crisis are truly a remarkable (and...

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    May 21, 2020 How to Weave Compliance into Remote Trading

    How to Weave Compliance into Remote Trading

    IPC and Verint team up to help businesses enable seamless financial trading workflows and manage compliance risk during times of uncertainty  

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    2
    May 20, 2020 Webinar - Introducing Microsoft Teams Communications Capture

    Webinar - Introducing Microsoft Teams Communications Capture

    Register today to attend this exclusive session which highlights how Verint and Microsoft can help you solve this compliance dilemma by recording your Teams communications.

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    May 19, 2020 In conversation with . . . Steve Lewis

    In conversation with . . . Steve Lewis

    A series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry across the Asia Pacific region...

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    2
    May 15, 2020 Verint IVAs Help Customers and Employees Navigate Through Uncertain Times

    Verint IVAs Help Customers and Employees Navigate Through Uncertain Times

    The global COVID-19 (Coronavirus) pandemic has drastically changed the way of life for billions of people.  Our Intelligent Virtual Assistant (IVA) solutions help contact centres...

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    May 14, 2020 In conversation with . . . Shane Hackett

    In conversation with . . . Shane Hackett

    A series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry across the Asia Pacific region...

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    2
    May 12, 2020 How Operationally Resilient are you?

    How Operationally Resilient are you?

    Very few organisations could have predicted the sheer speed at which the recent COVID-19 pandemic escalated not to mention the far-reaching effects it has had on not just the financial...

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    2
    May 12, 2020 In conversation with . . . Lisa Kauppinen

    In conversation with . . . Lisa Kauppinen

    A series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry across the Asia Pacific region. During...

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    2
    May 11, 2020 In conversation with . . .

    In conversation with . . .

    In conversation with . . . Is a series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry across the...

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    2
    May 07, 2020 How Intelligence Is Transforming Virtual Assistants

    How Intelligence Is Transforming Virtual Assistants

    Artificial intelligence has left the research laboratories and entered real-world applications across many industries, delivering significant value. A good example is the enterprise...

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