Dec 07, 2018 Boost Your IT Efficiency Today with Intelligent Automation

    Boost Your IT Efficiency Today with Intelligent Automation

    Modern contact centres handle millions of calls a day. Cloud based software (CCaaS) can help IT personnel manage the complex web of applications.

    Read more
    2
    Nov 22, 2018 Robotic Process Automation (RPA): Increase Capacity & Employee Job Satisfaction

    Robotic Process Automation (RPA): Increase Capacity & Employee Job Satisfaction

    Hybrid automation is the newest iteration of RPA--and as such there's some confusion on how…

    Read more
    2
    Nov 05, 2018 Contact centres 2030: The shape of automation to come

    Contact centres 2030: The shape of automation to come

    Artificial Intelligence is spreading--above all, to help staff deal with customers better

    Read more
    2
    Oct 05, 2018 It’s CX Day—and we celebrate the great differentiator

    It’s CX Day—and we celebrate the great differentiator

    This week we celebrate National Customer Service Week—and today we celebrate CX Day. We are so grateful for our employees on the front lines in Customer Service—they take a...

    Read more
    2
    Oct 02, 2018 Celebrating the employees on the front lines of our business

    Celebrating the employees on the front lines of our business

    This week we celebrate Customer Service Week--an annual week-long event that spotlights the people who do an increasingly complex job that presents new, unpredictable challenges every day.

    Read more
    2
    Displaying results 1-10 (of 57)
      < 1 2 3 4 5 6  >