May 23, 2019 Hong Kong CX State of Play

    Hong Kong CX State of Play

    Hong Kong is emerging as a digitally sophisticated nation being named by The Digital Evolution Index, the third most advanced digital economy in APAC, and the ninth in the world. Read more

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    May 23, 2019 Australia CX State of Play

    Australia CX State of Play

    While Australia has achieved a high level of digital development in the past, more recently there appears to be a slowing in this digital uptake. It is against this backdrop that Verint...

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    2
    May 23, 2019 Singapore CX State of Play

    Singapore CX State of Play

    Singapore is one of Asia’s most digitally advanced nations - according to the Economic Intelligence Unit (EIU), the Lion City has topped the Asian Digital Transformation Index for...

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    2
    Mar 01, 2019 The Age of Human - Machine Harmony

    The Age of Human - Machine Harmony

    In the robotic age, what is the future of customer experience?

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    2
    Feb 27, 2019 Verint APAC Engage Index 2018-19

    Verint APAC Engage Index 2018-19

    The subtle balance between people and technology.  

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    2
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