Jun 01, 2017 Face-to-face with the evolving customer experience

    Face-to-face with the evolving customer experience

    A report released by Frost & Sullivan, in conjunction with Verint, highlights the need to service the customer experience across all channels, from digital and face-to-face...

    Read more
    CX
    2
    May 08, 2017 Balancing a personal customer experience with data security

    Balancing a personal customer experience with data security

    In today’s tech-savvy business world, companies are investing heavily in digital solutions. There is a shift away from face-to-face interactions and a push towards online-based...

    Read more
    CX
    2
    Apr 01, 2017 Customer engagement and loyalty in the digital age

    Customer engagement and loyalty in the digital age

    In the age of the smartphone, more and more consumers are taking advantage of the ease and convenience of digital channels. People can now shop or pay a bill or renew a service anytime...

    Read more
    CX
    2
    Mar 15, 2017 Value-Driven Knowledge Management Introducing A New Model

    Value-Driven Knowledge Management Introducing A New Model

    Over the past few years, KM customers and prospects have increasingly asked Verint to help them define, deliver and measure KM value. 

    Read more
    CX
    2
    Feb 01, 2017 Are your employees ready for robot co-workers?

    Are your employees ready for robot co-workers?

    From self-driving cars to services such as Amazon Alexa, great strides are being made to offer technology to help make our day-to-day lives easier. It’s not a huge leap to...

    Read more
    CX
    2
    Displaying results 51-55 (of 55)
     <  1 2 3 4 5 6 >